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PRIVACY POLICY


(PIPEDA-Compliant)
Effective Date: Jan 01, 2026

1. Introduction
RiCLuxury (“we,” “us,” or “our”) is a travel, tour, leisure, and activity-booking company operating in Calgary, Alberta, across Canada, and internationally. We are committed to protecting personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information through our website and services.
 

2. Accountability
RiCLuxury is responsible for personal information under its control. A designated Privacy Officer oversees compliance with this policy and PIPEDA.

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3. Personal Information We Collect
a. Identification & Contact Information

  • Full legal name

  • Date of birth

  • Gender (where required)

  • Nationality

  • Email address

  • Phone number

  • Residential or mailing address

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b. Government-Issued Identification
(Collected only when required)

  • Passport (including data page)

  • Permanent Resident (PR) card

  • National ID card

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c. Travel, Tour & Activity Information

  • Flight and itinerary details

  • Accommodation and tour bookings

  • Local, domestic, and international activity bookings

  • Emergency contact details

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d. Activity & Safety-Related Information
(Collected only when necessary)

  • Age confirmation

  • Medical, mobility, or accessibility information

  • Waiver and assumption-of-risk acknowledgments

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e. Payment Information

  • Payment confirmation details

We do not store full credit or debit card numbers.

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4. Purpose of Collection
Personal information is collected and used to:

  • Book flights, tours, accommodations, and activities in Calgary, Canada, and internationally

  • Verify identity and eligibility for travel or activities

  • Meet airline, immigration, safety, insurance, and regulatory requirements

  • Communicate confirmations, updates, or changes

  • Maintain records required by law

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5. Consent
We obtain meaningful consent before collecting, using, or disclosing personal information, except where permitted or required by law.


By using our website, submitting information, or uploading identification or activity-related documents, you consent to the collection, use, storage, and disclosure of your personal information for the purposes described in this policy.


You may withdraw consent at any time by contacting us in writing, subject to legal or contractual restrictions.

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6. Disclosure of Personal Information
We may share personal information strictly as necessary with:

  • Airlines and global booking systems Hotels, tour operators, and local activity providers in Calgary and across Canada International tour and experience providers

  • Insurance providers (where required) Government authorities, embassies, or regulators

We do not sell or rent personal information.

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7. Safeguards
We use physical, administrative, and technical safeguards, including:

  • Secure digital storage

  • Restricted staff access

  • Password protection and encryption where appropriate

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8. Retention
Personal information is retained only as long as required for service delivery and legal compliance, after which it is securely deleted or anonymized.

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9. Access & Correction
Individuals may request access to or correction of their personal information by contacting our Privacy Officer.

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10. Cookies & Analytics
Our website may use cookies for functionality and analytics. Cookies do not collect sensitive identification data.

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11. Updates
This Privacy Policy may be updated periodically. Updates will be posted with a revised effective date.

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12. Contact – Privacy Officer
RiCLuxury
Email: info@ricluxury.com

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2. CONSENT CLAUSE
Consent to Collection, Use & Disclosure
By booking services, submitting information, or uploading documents, you consent to the collection, use, storage, and disclosure of your personal information byRiCLuxury for the purpose of:

  • Booking flights, tours, and activities within Calgary, Canada, and internationally

  • Verifying identity and eligibility

  • Meeting safety, insurance, and legal requirements

  • Sharing necessary information with airlines, activity providers, venues, tour operators, and authorities

You acknowledge that withdrawal of consent may prevent the completion of certain services.

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